Step-by-step guide

How to ask for Google reviews on WhatsApp.

WhatsApp is India's highest-converting channel for review requests. This guide walks you through the exact process — from setting up your review link to sending the perfect Hindi or English message — with ready-to-use templates.

5-step guideTemplates includedHindi + English

The playbook

5 steps to ask for a Google review on WhatsApp.

Get your Google review link

Log in to business.google.com, select your business profile, and click Ask for reviews in the left sidebar. Google gives you a pre-made link to copy and share. Alternatively, use our free review link generator — search your business name and the link is generated instantly.

Build a wa.me link with a pre-filled message

A wa.me link opens WhatsApp with a message already filled in — your staff just taps send. The format is:

https://wa.me/91XXXXXXXXXX?text=Namaste%20[Name]%20ji...

Replace 91XXXXXXXXXX with the customer's number including country code. Encode your message as a URL (spaces become %20). BizBadhao handles all of this automatically — you just enter the name and phone number.

Personalise the message

Address the customer by name. Namaste Sunita ji converts measurably better than Dear Customer. Keep the message short — 3–4 lines. Include your review link as the last line so it's easy to tap. BizBadhao pre-fills the customer's name automatically.

Send within 1–2 hours of the visit

Timing is critical. A message sent 1 hour after the visit converts 3–4× better than one sent the next day. The experience is still fresh, the goodwill is there, and the customer is still near their phone. See our full guide on when to ask for a review.

Log the request and track responses

Keep a record of who was asked and when. This prevents duplicate requests (which frustrate customers) and lets you see whether your review count is growing. BizBadhao logs every request with a timestamp and the exact message that was generated.

Ready-to-use templates

Copy-paste WhatsApp review request templates.

Replace [Name] with the customer's name and [REVIEW LINK] with your Google review link.

English — Short (most used)

Namaste [Name] ji 🙏

Thank you for visiting us today. If you had a good experience, a quick Google review would mean a lot to us.

Tap here: [REVIEW LINK]

Takes less than a minute 😊

English — Polite & detailed

Hello [Name],

It was wonderful to have you with us today. We put a lot of care into every visit and your feedback helps other customers find us.

If you have a moment, we would really appreciate a Google review:
[REVIEW LINK]

Thank you so much 🙏

Hindi — Short

नमस्ते [Name] जी 🙏

आज आपकी विज़िट के लिए धन्यवाद। अगर आपका अनुभव अच्छा रहा, तो हमें Google पर एक रिव्यू दें — इससे हमें बहुत मदद मिलेगी।

यहाँ क्लिक करें: [REVIEW LINK]

सिर्फ़ 1 मिनट लगेगा 😊

Hindi — Full

नमस्ते [Name] जी,

आज आपसे मिलकर अच्छा लगा। हम हमेशा कोशिश करते हैं कि आपको बेहतरीन सेवा मिले।

आपका एक Google रिव्यू हमारे लिए बहुत ज़रूरी है — इससे दूसरे ग्राहक भी हम तक पहुँच सकते हैं।

रिव्यू करने के लिए यहाँ टैप करें:
[REVIEW LINK]

शुक्रिया 🙏

Want 10+ more templates categorised by business type?

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Best practices

What to do and what to avoid.

Do ✓

Ask within 1–2 hours of the visit
Use the customer's name in the message
Keep the message short — 3–4 lines
Use the language the customer speaks
Log every request you send
Ask all customers, not just happy ones
Send the link at the end of your message

Don't ✗

Send duplicate requests to the same customer
Send follow-up requests more than once
Offer incentives for reviews (violates Google policy)
Only ask customers you think are happy (review gating)
Use a generic bulk-SMS message
Ask more than 2–3 days after the visit
Include more than one link in the message

Automate this

Turn this process into a daily habit with BizBadhao.

Doing this manually every day is fine when you have 2–3 customers. But for a clinic, restaurant, or salon seeing 20–50 customers daily, manual wa.me links become a burden and things slip through.

BizBadhao automates the link generation step: you enter the customer's name and phone number, pick Hindi or English, and the ready-to-send wa.me link appears. Copy it and paste it into WhatsApp — 15 seconds per customer.

Personalised message with customer name
Hindi or English in one click
Your Google review link always embedded
Every request logged with timestamp
CSV upload for batch requests

Start free trial See how it works

BizBadhao pricing

₹999/month

Founding plan — locked for your first year. Regular price ₹1499/month. 30-day free trial, no card required to start.

Unlimited WhatsApp review requests
Hindi + English templates
Google review sync + AI replies
Low-star email alerts
Private feedback capture

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