Add the customer
Enter the customer's name and phone number — or upload a CSV of recent customers. The software prepares a personalised review request.
Software guide
WhatsApp review request software: how it works for Indian businesses.
WhatsApp is where your customers already are. Review request software turns that into a repeatable system for growing your Google rating — without spamming, without awkward face-to-face asks, and without a complicated setup.
The workflow
How WhatsApp review request software works.
Generate the wa.me link
The software builds a wa.me link with your customer's number, a pre-filled Hindi or English message, and your Google review link embedded inside it.
Send and track
Your staff copies the link and sends it on WhatsApp. The request is logged so you always know who was asked, when, and which message was sent.
Why WhatsApp
Why WhatsApp outperforms every other channel in India.
Open rate
90%+ read rate vs 25% for email
WhatsApp messages are read within minutes. Email review requests often go to promotions tabs, get ignored, or are never opened at all.
Familiarity
Customers already trust WhatsApp
An informal WhatsApp message from a local business feels personal and trusted. A marketing email feels like a campaign to ignore.
Reach
500M+ users in India
WhatsApp is the primary messaging app across income levels, age groups, and cities in India. You will reach almost every customer through it.
Timing
Send while the visit is fresh
A WhatsApp message sent within an hour of a visit catches the customer while the experience is still positive and memorable. Delayed requests convert far less.
Buying guide
What to look for in WhatsApp review request software.
Must-have features
- CSV upload for batch requests
- Single-customer quick-add flow
- Hindi and English message templates
- Request history and tracking
- Direct Google review link integration
- No app install required for customers
Red flags to avoid
- Review gating (blocking unhappy customers)
- Pricing in USD with no INR option
- Requires WhatsApp Business API setup
- Per-message or per-seat pricing
- No free trial or demo
- Complex onboarding requiring a sales call
BizBadhao at a glance
- CSV upload + single-customer flow
- Hindi and English templates
- Full request history with timestamps
- Works without WhatsApp Business API
- No app download for customers
- INR pricing — ₹999/month founding plan
- 30-day free trial, no card required to start
- AI reply drafts for Google reviews
- Private feedback capture for unhappy customers
- Low-star email alerts
FAQ
Common questions.
What is WhatsApp review request software?
It's a tool that helps businesses generate and send personalised Google review requests via WhatsApp. It creates wa.me links with pre-filled messages containing your Google review link, logs every request sent, and helps you track review growth over time.
Why use WhatsApp instead of SMS or email?
In India, WhatsApp open rates exceed 90% vs under 25% for email. Customers check WhatsApp far more reliably and respond better to informal, personal messages than marketing emails.
Does the customer need to install anything?
No. The customer receives a WhatsApp message with your Google review link. They tap the link, which opens Google's review form in their browser. No app download or new account needed.
Is this compliant with Google's review policies?
Yes, as long as you ask all recent customers — not only the happy ones. BizBadhao generates review requests for all customers you add. Review gating (routing only happy customers to Google) is against Google's terms.
How much does it cost in India?
BizBadhao starts at ₹999/month for founding members with a 30-day free trial. No card required to start. International tools typically charge $30–100/month in USD, which becomes ₹2,500–8,500+ once converted.
Related guides
Read next.
Start today
Try BizBadhao — WhatsApp review requests built for India.
30-day free trial. No card required to start. INR pricing. Setup in under 10 minutes.